Send from a Holland America ship

In order book your shipment, you will need to know the destination address, the number and type of bags, and a major credit card for payment.

Print Documents

Your shipping labels and accompanying documents will be generated upon booking and can be printed at the public computer desk.

Attach Luggage Tags

Special luggage tags designed to hold the shipping labels are located at the Guest Services Desk. One must be attached to each bag.

Prepare For Collection

Carefully review the Pickup Instructions printed on your custom Luggage Forward Itinerary, which will be printed upon booking.

• Do I need to weigh or measure my bag(s)?
  No. Luggage Forward has simple bag categories identical to the airlines. Simply select the bag category that corresponds to your bag.

 

• Do I need to box my luggage?
  No. You travel with Luggage Forward just like you travel with the airlines. No extra packaging is required.

 

• Where can I track my shipment?
  Visit our tracking page and enter your trip confirmation number to obtain the latest tracking information.

 

• Is my shipment guaranteed to arrive on time?
  Yes. Each bag shipped with Luggage Forward is backed by our money back PLUS $500 guarantee.

 

• Can I purchase insurance for my shipment?
  Yes. Each bag shipped with Luggage Forward comes with automatic value protection of $500 against damage and loss. If you would like additional coverage, you can purchase value protection up to $50,000 per bag.

If you need further information, or have additional questions about arranging a shipment or an existing booking, please contact Luggage Forward.