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Luggage Forward

The Luggage Shipping Company

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Luggage Free® vs. Luggage Forward

Both Luggage Free and Luggage Forward have been providing door-to-door luggage delivery service for more than a decade. Being among the original luggage shipping companies, the two services are often compared. Though both ship luggage door-to-door, send luggage overseas and deliver luggage to cruise ships; there are some significant differences in the pricing models, service benefits and guarantees.

LUGGAGE FREE luggage forward logo
Service Began 2003 2005
Countries Served 130 214
Booking & Rates
Online Booking
Physical addresses onlyOnline booking form only supports shipments to/from physical addresses.

Any address or cruise portOnline booking to any physical address in 200+ countries and 170 cruise ports, including river cruises
All-Inclusive Rates
Per pound, plus feesLuggage Free charges per pound, charges $50 for 1-4 hour pickup window, and reserves the right to assess fuel and other surcharges.

One flat rateSimple per-bag rate with no additional fees.
Up-Front Pricing
Rate calculated, billed laterThe price is only estimated at booking. The final price determined and billed later based n”the actual weight OR dimensional weight of each piece.”

Flat rate at bookingThe price you see up front is the total price you’ll pay, no surprises.
Price Match
No price match

Price match + $25 creditApplies to all similar services.
RELIABILITY & SECURITY
On-time Guarantee
Not all shipmentsOn-time guarantee only applies to “full price” shipments.

Global, all shipmentsDouble money back on-time guarantee has been in place for all shipments since 2005.
Luggage Tags
Comp option print onlyOnly self-print shipping labels provided with standard service.

Secure tags for each bagCustom-engineered polymer luggage tags are included in price for each bag and are sent to you before pickup.
Address Validation
No automatic validationAddresses submitted online as unverified text fields.

Real-time, global validationAddresses are programmatically verified in real time for accuracy and completeness to reduce shipping delays.
SERVICE & CONVENIENCE
Online Tracking
No online tracking

Real-time online tracking
Electronic Processing ?
Fully automatedFully automated end-to-end digital information capture, processing, dispatch, and issue identification.

Rate Comparison

When comparing luggage shipping rates of Luggage Free vs Luggage Forward, it is important to take into account the specifics of what you are sending and where it is going. The below charts are a sample of pricing of sending a 50lb suitcase that measures 62″ in total (L + W + H) with Luggage Free vs Luggage Forward. Keep in mind, depending on the final weight or size that Luggage Free determines, you may pay even more. We’re so confident, we guarantee that our rates are the lowest!

Domestic (U.S.)

LUGGAGE
FREEPrices include $50 “full service” pickup: one hour pickup window and luggage wrapping in “most cases.”
luggage forward logoPrices include customized shipping tags sent to you and two hour pickup window (up to four hours for five day service).
Next Day $313 $219
Two Day $275 $179
Three Day $250 $119
Five Day $160 $99

International

luggage forward logoPrices include customized shipping tags sent to you and two hour pickup window LUGGAGE
FREEPrices include $50 “full service” pickup: four hour pickup window, no luggage wrapping.
US > UK $279 $269
UK > US $318 $259
US > Italy $279 $254
US > Australia $411 $379

 

Luggage Free® is a registered trademark of M&B Holding Co., Inc.. This page was last updated on October 1, 2017. Neither Luggage Forward, nor its subsidiaries, and/or affiliates, makes any warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information contained herein.

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One Beacon Street
Boston,  MA  02108

+1 (617) 482-1100

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