Jobs at Luggage Forward

Help us change the way the world travels

If you like helping people and solving problems then we want to meet you. Our company is growing rapidly and opportunities abound for talented people. Our employees work in a fun and fast-paced environment to solve problems so our clients can enjoy their journey as much as their destination.  We offer competitive salaries, health insurance, profit-sharing, and paid vacation time. Please contact us by email if you’re interested in joining our team. Come join us!


What is Luggage Forward?

Luggage Forward is a new, innovative service that allows travelers to have luggage picked up at their home and delivered directly to just about any destination worldwide!  We are the luggage delivery partner of some of the world’s leading travel brands, including American Express Vacations, Celebrity Cruises, Starwood Hotels and more.  Luggage Forward has been named to the Inc. 500|5000, a list of the fastest growing private companies in the US, for the past three years. We’re growing fast and we’re hiring great people to compliment our talented team.


Who we’re looking for?

Luggage Forward is looking for smart, forward-thinking problem solvers to join our world-class organization! If you are organized, motivated and enjoy working in a team environment, we want to hear from you. We regularly work with high profile clients and public figures on a regular basis, so discretion good judgment is critical. And you’ll need to be as dedicated to our Core Values as we are.

At Luggage Forward, our clients are the cornerstone of everything we do and like many successful companies, our training methodology involves starting everyone at the same level handling client calls. We’ve developed this approach to help you quickly learn the complexities of our industry. Within weeks your responsibilities will increase and you’ll begin to interact with suppliers and explore complex business opportunities. You will be encouraged to learn quickly and expand your role within our growing organization. We are looking for outgoing, problem solving, service oriented professionals with strong communication skills to thrive in our fast-paced entrepreneurial environment.


Current Openings

We are currently hiring in the following areas, however there are opportunities for cross-functional roles within our organization as well:

Client Loyalty Analyst This is an entry level position for great communicators who enjoy interacting with clients and helping people.

Logistics Analyst This is an entry level position for people with acute attention to detail who enjoy working in a team setting and solving problems.


What’s it like to work here?

In short, it’s pretty wicked. Our downtown Boston headquarters is in the heart of the city and is a great place to work. We’re less than a five minute walk from South Station and all T lines. The opportunity to grow within the organization will be limited only by you. We offer an extensive benefits package for all full-time employees, including:

  • Wellness: Comprehensive medical, dental and vision plans.
  • Money: Profit sharing and 401k match
  • Education: Education reimbursement
  • Transportation: Public transit reimbursement
  • Vacation: Entry level positions start with six paid holidays and 14 days of Paid Time Off


If Luggage Forward sounds like a great place to start your career, or to take the next step in your career, tell us why we should hire you! Send us your resume and a brief cover letter. If we think you’ll be a good fit, we’ll set up a phone interview.

Luggage Forward

Luggage Forward is the most trusted door-to-door luggage delivery service. Shipping luggage ahead to your destination creates a true luxury travel experience. Luggage Forward can send luggage to your hotel, cruise ship, golf course or vacation home within the United States, Europe, Asia, South America, Australia or virtually any other destination. Forwarding luggage allows you to save time at the airport by avoiding the long check-in lines and skipping the wait at the baggage carousel. Luggage Forward offers a wide range of services to fit the needs of demanding travel schedules including luggage pickup and delivery to any cruise ship. Stop carrying heavy, bulky luggage, golf clubs or skis to and from the airport when you travel, and begin to experience total travel convenience from Doorstep To Destination™ with our luggage shipping service.