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Mishandled Baggage

Home » Travel Tips » Mishandled Baggage

Travel Tips · October 10, 2014

Bags are lost or delayed on a daily basis in air travel. Unfortunately, many travelers have horror stories about their lost baggage. However, some airlines are better than others when it comes to mishandled baggage. For your reference, we have provided the mishandled luggage statistics for the major U.S. airlines below. The statistics encompass reports received from passengers regarding lost, damaged, delayed or stolen baggage.  The data is taken from DOT’s Bureau of Transportation Statistics (Office of Airline Information).

2013
Lost Bags
 
2013
Lost Bags
(per 1,000)
2014
Lost Bags(YTD)
 
2014
Lost Bags
(per 1,000)(YTD)
Airtran 63,302 3.71 25,549 4.94
Alaska Airlines 53,318 2.88 30,011 2.65
American Airlines 205,060 2.94 158,663 4.20
Delta Air Lines 221,724 2.19 154,888 2.48
Frontier Airlines 21,921 2.14 11,331 1.80
Frontier Airlines 21,921 2.14 11,331 1.80
Hawaiian Airlines 20,791 2.25 12,134 2.20
JetBlue Airlines 51,040 1.91 33,160 2.09
Southwest Airlines 439,323 3.72 329,599 4.43
United Airlines 236,326 3.47 149,995 3.81
US Airways 130,138 2.52 116,117 3.74
Virgin America 6,031 0.97 3,609 0.98

To avoid mishandled baggage, use Luggage Forward to ship your bags directly to your final destination whether it is a home, hotel, rental property, cruise ship or golf course. We guarantee your luggage will arrive on time or we will provide a full refund AND $500 back per bag to make up for the inconvenience. Learn more about our on-time luggage shipping guarantee here.

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