Luggage Forward Reviews

Our pricing starts at $99/bag. Pricing is available online or by calling +1 617-482-1100.

Luggage Forward uses baggage categories similar to what you would find with airlines; combining both weight and size to create simple categories, making it easy to generate pricing on our website without the exact weight or dimensions of your luggage.  

Our all-inclusive pricing is more predictable and typically less expensive than a per-pound rate because we do not have any additional fees or surcharges.

Pricing is determined based on the following three factors:

1. Origin and destination
2. Luggage category
3. Delivery speed

You can get instant pricing for your specific trip online.

No, your luggage does not have to be boxed. You can pack your luggage as you normally would for airline travel, no additional packaging is necessary. 

One of the advantages of using Luggage Forward is that your soft and hard sided luggage can be shipped as is. However, sporting equipment should have adequate padding around any fragile or precision parts to ensure that they are protected during transit. 

You may see further details regarding preparing and packing for your order here. 

Our complimentary value protection covers your luggage for up to $500 in the rare event that there is damage beyond normal wear and tear. You may increase your value protection up until midnight the day of your pick up. 

After your booking is placed, Luggage Forward will mail you a Forwarding Packet up to one week prior to your pickup. The Forwarding Packet contains your itinerary, luggage tags, and relevant instructions for packing and preparing your luggage for shipment with Luggage Forward. If you placed a last-minute booking then the Forwarding Packet can either be emailed to you or it can be printed at luggageforward.com by logging into your account.

You may see further details regarding preparing and packing for your order here. 

You can pack your luggage as you normally would for airline travel, no additional packaging is necessary.

One of the advantages of using Luggage Forward is that your soft and hard sided luggage can be shipped as is. However, sporting equipment and other non-luggage should have adequate padding around any fragile or precision parts to ensure that they are protected during transit.

After your booking is placed, Luggage Forward will mail you a forwarding packet up to one week prior to your pickup. The forwarding packet contains your itinerary, luggage tags, and relevant instructions for packing and preparing your luggage for shipment with Luggage Forward. If you placed a last-minute booking then the forwarding packet can either be emailed to you or it can be printed at luggageforward.com by logging into your account.

You may see further details regarding preparing and packing for your order here.

Any hazardous or dangerous commodities are prohibited from all Luggage Forward shipments. 

For shipments traveling between two countries, there are additional items restricted by customs.

You can not ship:

• Medication, OTC, prescription, or vitamins 
• Food (Includes coffee beans and spices)
• Alcohol (including perfume and hand sanitizer)
• Tobacco
• Pressurized containers (includes sunscreen) 
• Valuables or currency
• Electronics (excludes cables and converters) 
• Lithium based, or Alkaline batteries (includes tracking devices and range finders)

Upon booking, you will be provided with a list of common items that are disallowed. If you have specific questions, please contact one of our forwarding specialists or see our Terms of Service.

For additional items that cannot be shipped, please visit https://www.faa.gov/hazmat/packsafe/

Violators of the Federal Hazardous Materials Regulations (49 CFR parts 100—185) may be subject to civil penalties of up to $75,000 for each violation ($175,000 if the violation results in severe injury or substantial destruction to property). 

We offer same day bookings in many areas and if it is available on our website, we can do it. 

If you like to plan ahead, we accept bookings up to 180 days prior to pickup.

Last minute booking?

We will ship customized luggage tags to your pickup location when time allows. Should you make a last minute booking, please bear in mind you will most likely need to print out the labels and documents to maintain the scheduled collection.

Domestic Shipments

Bags traveling within a single country must be locked. Failure to lock Items will void your right to file a claim for lost or missing contents. 

International Shipments

Bags shipped between two countries must be unlocked as they may have to be opened as a normal part of the customs screening process. If bags are locked, including TSA approved locks, and customs cannot open an item then the lock or seal may have to be broken.  

Locking any item traveling internationally can cause extended delays and will void Luggage Forward’s industry leading on-time guarantee.