WHAT PEOPLE ARE SAYING
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Audrey Kohout, the company’s co-CEO, says its core client is 65 years and older. They value ease and also put a premium on customer service, which is why the company is hiring more people to answer phones. “They don’t want to talk to a bot,” Kohout says.
Read more at The Wall Street Journal >A new survey from luggage shipping company Luggage Forward found that nearly two-thirds (64%) of retirees aren’t cutting back on travel. Instead, many are opting for more local destinations, road trips and all-inclusive vacations over expensive international adventures as they look to stretch their retirement dollars.
Read more at Moneywise >Luggage Forward, the exclusive luggage delivery provider for many of the world's leading travel brands, today announced findings from its 2026 Retiree Travel and Retirement Preferences survey, revealing that 64% of retirees aren't slowing down on travel. They're just getting smarter about where they go and how they get there.
Read more at MarketWatch >If you can’t skip checked bags completely, consider shipping luggage ahead of your summer trip. Platforms like Luggage Forward and Ship Sticks let you ship your luggage to your destination, often cheaper compared to what most airlines charge.
Read more at AOL >Voices include Robert Ferretti of FlipSide Luggage, Vummy Kihaule of Tanzania Safaris, Tor Hampton, Julie Young, and Audrey Kohout of Luggage Forward. The scope centers on performance, protection, and compliance.
Read more at Yahoo Life >And for larger hauls, skip the heavy lifting altogether: ship oversized items like baby gear, golf clubs, bicycles and even diving equipment ahead with companies like Luggage Forward, which collects everything from your front door and delivers directly to your island address. Because the goal isn’t just to pack light; it’s to arrive lighter.
Read more at Paradise Island Life >"The word you hear most about Anguilla is ‘effortless,’" Audrey Kohout, the co-CEO of Luggage Forward, told Travel + Leisure about the small British Overseas Territory. "Unpretentious luxury, world-class food that blends Caribbean soul with international polish, and Shoal Bay East, a mile of white sand with impossibly clear water that’s apparently worth the trip alone."
Read more at Travel + Leisure >Some luxury hotels are partnering with baggage services like Luggage Forward to ensure their guests’ bags are safely transported from the airport to the hotel.
Read more at Travel and Tour World >Services like Luggage Forward, Send My Bag, and FedEx ground shipping can be cost-competitive with airline bag fees, especially for heavier bags or longer trips. You drop it off or schedule a pickup, and it meets you at your destination.
Read more at Travel Pirates > Media Inquiries Contact
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