Jobs at Luggage Forward

If you like helping people and solving problems then we want to meet you. Luggage Forward is a place where your ideas and contributions will make a meaningful impact on the company each and every day. We are expanding our operations and opportunities abound for talented people who want to grow and learn. Our employees work in a fun and fast-paced environment to solve problems so our clients can enjoy their journey as much as their destination.

We offer competitive salaries, health insurance, profit-sharing, and paid vacation time. Please contact us by email if you’re interested in joining our team. Come join us!

About Luggage Forward

For nearly two decades, Luggage Forward has set the standard in door-to-door delivery of luggage and sports equipment. The smart alternative to carrying and checking bags, Luggage Forward’s service transforms the travel experience for those who demand the utmost in convenience, reliability and predictability.  By leveraging a worldwide network of shipping partners, innovative technology and honest, unparalleled customer care Luggage Forward guarantees that bags will be delivered safely and on-time.

At Luggage Forward we operate two brands:  Our flagship brand is the exclusive luggage delivery provider for many of the world’s leading travel brands including Abercrombie & Kent, Exclusive Resorts, and Viking Cruises.  Additionally, our LugLess brand is the go-to choice for the budget minded traveler.  We ship hundreds of thousands of bags, golf clubs, and skis around the world for travelers every year.

Who we’re looking for?

Luggage Forward is looking for smart, forward-thinking problem solvers to join our team!  We regularly work with high profile clients and public figures, so discretion and good judgment is critical. You’ll need to be as dedicated to our Core Values as we are.

At Luggage Forward, our clients are the cornerstone of everything we do so our training methodology involves starting everyone at the same level handling client calls. We’ve developed this approach to help new hires quickly learn the complexities of our industry. Within weeks your responsibilities will increase and you’ll begin to interact with suppliers and explore complex business opportunities. You will be encouraged to learn quickly and expand your role within our organization. We are looking for outgoing, problem solving, service oriented professionals with strong communication skills to thrive in our fast-paced entrepreneurial environment.

Current Openings

We are currently hiring in the following areas, however there are opportunities for cross-functional roles within our organization as well:

  • Client Loyalty Analyst This is an entry level position for great communicators who enjoy interacting with clients and helping people.
  • Logistics Analyst This is an entry level position for people with acute attention to detail who enjoy working in a team setting and solving problems.

What’s it like to work here?

In short, it’s pretty wicked. We are nationally remote but have roots in downtown Boston and keep an office in the heart of the city where we meet for trainings and get-togethers.  The opportunity to grow within the organization will be limited only by you. We offer an extensive benefits package for all full-time employees, including:

  • Competitive salary
  • Annual profit sharing
  • 401k match
  • Comprehensive national medical, dental, and vision plans
  • Flexibility: The ability to work from home & a monthly work from home stipend
  • Time off: Entry level positions accrue six paid holidays and 14 days of Paid Time Off

If Luggage Forward sounds like a great place to start your career, or to take the next step in your career, tell us why we should hire you! Send us your resume and a brief cover letter. If we think you’ll be a good fit, we’ll set up a phone interview.