About Luggage Forward
Obsessively pursuing the goal of a re-engineered, re-imagined travel experience.
Luggage Forward was born out of the simple idea that we should all be able to enjoy the journey as much as the destination. Our philosophy is simple: An enjoyable travel experience does not involve carrying or checking your luggage. A great vacation does not begin at the baggage carousel, or worse yet, with lost or late arriving luggage or sports equipment.
How It All Got Started
In 2004, two guys who had met in high school and spent their share of time schlepping bags through airports set out to fundamentally change the way people travel. Luggage Forward has since grown to become the leading provider of door-to-door luggage and sports equipment delivery to more than 200 countries and territories worldwide. Offering a range of specialized options allowing clients the convenience of traveling without their bags, Luggage Forward has multiple services and price points to fit the requirements of almost any itinerary. The company has pioneered a straightforward process of forwarding luggage by leveraging proprietary technology as well as trusted relationships with a comprehensive network of agents and shippers, resulting in unparalleled reliability. Luggage Forward’s industry-leading set of online tools allows clients to generate pricing, securely book online and track luggage real-time. Powered by the proprietary Automated Routing Control™ system, the Luggage Forward website is able to instantly identify the most reliable, convenient and cost-effective method of shipment for each individual booking.
The Luggage Forward Family of Brands
Beginning in 2009, Luggage Forward embarked on a strategy of consolidation of the then-fragmented luggage shipping industry. Ultimately, seven different brands have been acquired so far. The combined industry experience of these companies approaches 50 years. These additions have fortified Luggage Forward’s leadership position in the fast growing luggage delivery market.
Today’s Luggage Forward
Luggage Forward continues to set the standard in door-to-door delivery of luggage and sports equipment and truly is transforming today’s travel experience for those who demand the utmost in convenience, reliability and predictability. By leveraging a worldwide network of shipping partners, innovative technology and honest, unparalleled customer care the Luggage Forward family of brands has delivered hundreds of thousands of bags safely and on-time. In addition to being a Virtuoso® Preferred Supplier, the company is the exclusive luggage delivery provider for many of the world’s leading travel brands including Abercrombie & Kent, American Express Vacations, Celebrity Cruises, Exclusive Resorts, Holland America Line, Seabourn Cruise Line. Luggage Forward has been named to the Inc 500|5000 list for four consecutive years, ranked as the #9 fastest growing privately held travel company in the United States in 2012. The company remains headquartered in Boston, with regional offices in Charlotte, Denver and New York.
The Luggage Forward Team
Our incredibly dedicated and talented team is due all of the credit in the world for taking a good idea and making it a great service and a phenomenal company. We know that traveling can be stressful and our team routinely goes to great lengths to make sure that your luggage is one thing you don’t even have to think about. Our commitment to treat your luggage as though it was our own is something we take seriously, it is a commitment that we live and deliver on every day.