Luggage Forward is looking for smart, forward-thinking problem solvers to join our world-class organization! If you are organized, motivated and enjoy working in a team environment, we want to hear from you. We regularly work with high profile clients and public figures on a regular basis, so discretion and good judgment is critical. And you’ll need to be as dedicated to our Core Values as we are.
Title: Office and Logistics Lead
Location: Denver, CO
Industry: Travel
Specialty: Logistics and Office Admin
Hours: Full-time, 40 hours per week
Salary: USD 47,000
The Role
Luggage Forward is looking for an independent, detail-oriented, and reliable team member to assemble mission-critical customer shipping packets. This role will sit on the Luggage Forward Logistics Team and be the first hire for our Denver office. As a member of our team, you’ll assist us in meaningfully impacting the success of our business and help us improve the way people travel. You will also be responsible for future hiring and management of a growing packet support team.
Customer shipping packets are how we provide shipping documents to our clients and are the only physical touchpoint we offer. This role is built to manage the packet and office operations at Luggage Forward’s new Denver location, ensuring that packets go out in a timely manner and are assembled correctly and in line with Luggage Forward standards. It consists primarily of reviewing client bookings for accuracy, processing these bookings, assembling packets, managing office supply inventory, and other assorted tasks associated with the Luggage Forward process as needed. You will work closely with the Luggage Forward Logistics team as well as with external vendors including commercial shippers (FedEx, UPS, DHL) and partnered couriers and port agencies throughout the world.
Responsibilities
- Process and assemble customer shipping packets
- Review customer bookings
- Identify and resolve processing issues
- Assemble and ship Luggage Forward supplies to partners
- Assist members of the Logistics team with packet related projects
- Assist with general logistics support
- Track and manage office packet supply inventory
- Maintain the state of the office and handle general office operations
- Hire, direct, and mentor the office Processing Support team
- Additional responsibilities that may emerge as role evolves
Qualifications
We hire people who are organized, driven to succeed, and have a strong appetite for working in a team atmosphere. Specific requirements include:
- Ability to work both independently and collaboratively
- Acute attention to detail, excellent organizational and problem-solving skills
- Ability to manage time effectively and consistently meet deadlines, good sense of urgency
- Reliable, thorough, neat, and holds oneself to a high standard
- A desire to learn and develop workplace skills
- Strong communication skills and the ability to work effectively with other members of a remote team
- Experience hiring and/or and managing an operations team
- Ability to occasionally lift small boxes (up to 50 lbs)
- Logistics and/or commercial shipping familiarity a plus, but not required
Benefits
Wellness: Comprehensive medical, dental and vision plans.
Vacation: Paid holidays and generous paid time off policy
Incentives
Profit sharing and 401k match
If Luggage Forward sounds like a great place to start your career, or to take the next step in your career, tell us why we should hire you! Send us your resume and a brief cover letter. If we think you’ll be a good fit, we’ll set up a phone interview.
How to Apply
To apply, email at careers@luggageforward.com with the subject line “[Your Name] – Office and Logistics Lead.” In your email, include an up-to-date resume and a short personal statement.
Date Posted: 2024-09-27
