Improving the Travel Experience by Strategically Separating Passengers from Their Luggage
BOSTON, February 5, 2007 – Luggage Forward, the premier provider of door-to-door luggage and sports equipment delivery worldwide, today released its report entitled Looking Back, Looking Forward. This second annual report is an inside look at the past, present and future of the luggage forwarding industry from the company who pioneered the concept of full service door-to-door luggage delivery.
Awareness of this emerging vertical within the travel services industry has grown as a result of the skyrocketing number of bags mishandled by airlines. In addition to removing the possibility of the airlines losing their luggage, most travelers who forward their luggage are seeking to eliminate the burden of carrying heavy bags to and from the airport, bypass long check-in lines, avoid paying excess baggage fees and skip the wait at baggage claim.
Several events in 2006 brought increased attention to the concept of forwarding luggage, including the millions of bags that were lost, delayed or damaged by airlines in the United States as well as the increased carry-on luggage restrictions that took effect in August. This burgeoning industry saw unprecedented growth in 2006 due to these and other factors.
Authored by Luggage Forward’s co-founders, Looking Back, Looking Forward is a two-part report. First, it cites empirical data to provide a retrospective of who forwarded their luggage in 2006, where they went and why they chose to employ the service. The report depicts industry milestones as well as advances made by Luggage Forward in this rapidly evolving market. Second, Looking Back, Looking Forward forecasts trends and events in the airline industry and how they will impact travelers in 2007 and beyond.
About Luggage Forward
Luggage Forward, the leading provider of door-to-door luggage and sports equipment delivery to more than 200 countries worldwide, offers a wide range of tailored forwarding solutions allowing clients the convenience of traveling without their luggage. The company’s industry-leading website, www.luggageforward.com, provides dynamically generated instant price quotes, online order booking and real-time luggage tracking. Clients choosing to book by phone speak to a dedicated Forwarding Specialist who individually monitors the shipment from initial inquiry to delivery using advanced order tracking technology. By eliminating long waits, the aggravation of lost luggage and the burden of carrying heavy bags, Luggage Forward allows clients to experience total travel convenience. www.luggageforward.com.
